Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing or using TerritoryBalance, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Description of Service

TerritoryBalance is a sales territory optimization tool that helps businesses balance customer assignments across sales teams based on geographic location, revenue, and account count.

3. Account Registration

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the security of your account credentials
  • You must be at least 18 years old to use this service
  • One person or legal entity may not maintain more than one free account

4. Subscription and Payment

  • Paid plans are billed annually in advance
  • All fees are non-refundable except as required by law
  • We may change pricing with 30 days notice
  • You can cancel your subscription at any time; access continues until the end of the billing period

5. Acceptable Use

You agree not to:

  • Use the service for any unlawful purpose
  • Upload malicious content or attempt to compromise our systems
  • Share your account credentials with others
  • Reverse engineer or attempt to extract the source code of our service
  • Use the service to harm or exploit others

6. Your Data

  • You retain ownership of all data you upload to the service
  • You grant us a limited license to process your data to provide the service
  • You are responsible for ensuring you have the right to upload any data
  • We do not sell your data to third parties

7. Disclaimer of Warranties

The service is provided "as is" without warranties of any kind. We do not guarantee that the service will be uninterrupted, error-free, or meet your specific requirements. Territory optimization results are suggestions and should be reviewed before implementation.

8. Limitation of Liability

To the maximum extent permitted by law, TerritoryBalance shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

9. Termination

We may suspend or terminate your access to the service at any time for violation of these terms. You may terminate your account at any time through your account settings.

10. Changes to Terms

We may update these terms from time to time. We will notify you of significant changes via email or through the service. Continued use after changes constitutes acceptance.

11. Contact

For questions about these Terms of Service, please contact us at support@territorybalance.com

These terms are a simplified overview. For specific legal questions, please consult with a legal professional or contact us directly.