Support
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Common Questions
How do I upload my customer data?
Go to Dashboard → Balance Tool and drag & drop your Excel or CSV file.
What file formats are supported?
We support Excel (.xlsx, .xls) and CSV files.
How do I cancel my subscription?
Go to Dashboard → Billing → Manage Subscription to cancel anytime.
Is my data secure?
Yes, your data is processed locally in your browser and we use industry-standard encryption.
Response Time
We typically respond within 24-48 hours during business days.